Jennifer Dressler joined WebMD Health Services in 2016. In her role as Director, Clinical Services, Jennifer sets and guides the development of clinical standards and protocol ensuring WebMD meets the highest clinical standards for their programs and tools. This includes leading the Quality Oversight Committee, being a liaison with the Clinical Advisory Board, overseeing the review and accuracy of clinical content. Jennifer is heavily involved in the Condition Management Program overall, its outcomes and Client support. She is also accountable for successful submission of our four NCQA (National Committee for Quality Assurance) and URAC (Utilization Review Accreditation Commission) Accreditations.
Jennifer has more than 30 years’ experience in the health care industry. She earned her bachelor’s degree in nursing from Niagara University with extensive experience in various clinical settings including Neurological and Medical Intensive Care, interventional cardiology, as well as utilization and case management for health insurance companies. Jennifer holds the Certified Professional in Healthcare Quality (CPHQ) certification further demonstrating her commitment to quality and improving health outcomes.
Prior to working with WebMD, she held various leadership roles and positions supporting international insurance stop loss, global product safety for a pharmaceutical company, Medicaid Delivery System and Payment Transformation Services, and state accountability for influencing Medicare star ratings. She has been a member of the New York State and Indiana Nurses Association’s and supports the Colorado Center for Nursing Excellence.
